Please allow for 2 weeks after payment has been processed after placing your order, as some of our products are made to order. Please feel free to email us if you would like to inquire on the status of your item. We promise it will be worth the wait!
We ship WORLWIDE with the following options:
- Pick-up / Drop-off in North Vancouver and Downtown Vancouver - Free
Regular Parcel Postage with Tracking (2 business days) - $12
- X-Press Post with Tracking (1 business day) - $15
- Priority Post with tracking and signature required (1 business day) - $22
- Air Mail (no tracking) - $15
- Air Mail with signature required - $20
- Shipping with no tracking - $25
Our primary source of postage and shipping is Canada Post.
We are not responsible for any extra shipping costs you may incur in the form of import duties or any other fees that may apply to you in your country of residence. It is advisable that you check what these may be on your end before making a purchase.
We are not responsible for any items that are lost during the course of postage/shipping.
We are not responsible for any delays or postal strikes that may occur at any time during the course of postage/shipping.
RETURNS & REFUNDS
Refunds and exchanges are accepted for items purchased through our online store and must be returned within 14 days of receipt of your item, in order to qualify for a full refund or exchange credit. Items returned after 14 days, will only qualify for exchange or store credit.
Only full price items may be returned for a refund. Merchandise must be returned in the original condition. Only unworn items with original tag will be refunded or exchanged.
Shipping and handling fees are not refundable.